MODEL Leader


How We Do It

Best Workplace Solutions’ MODEL Leader program was created by two award-winning* professionals in the training and development field; both with years of real-world managerial experience in several industries, as well as degrees and professional backgrounds in Human Resources and Organizational Development. Our facilitators’ combined experience enables a well-rounded, holistic perspective to successfully managing people across organizations and industries.

Best Workplace Solutions is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. Our MODEL Leader program is valid for 25 PDCs, as listed. Many customized sessions are also be eligible for credits, pending the content selected – contact us for details. For more information about certification or recertification, please visit:

What We Offer

Best Workplace Solutions’ MODEL Leader program is a direct, hands-on, and immersive leadership training series that exposes attendees to a full scope of leadership principles ranging from the traditional to the cutting-edge.  Participants learn leadership theories, share best practices, and discuss real-world issues with their peers. The interactive series includes many case-study applications where the group works together to develop practical and collaborative solutions to problematic process and people issues.  Each participant receives a MODEL Leader program book with valuable reference materials and tools. Throughout the program, participants build a professional development plan to help them actively transfer and integrate new behaviors into their leadership roles.

Best Workplace Solutions’ MODEL Leader program is offered as a public program or as a private program, depending on the client’s needs. Scheduling options are also individually tailored; MODEL can be taught in four consecutive days, one day per week for four weeks, or one half-day per week for eight weeks — whichever works best for the client’s day-to-day operations.  Our program overview is as follows:

Session 1: Setting the Foundation

  • Defining Leadership 
  • Leadership Competency Inventory 
  • Fostering Organizational Culture 
  • Organizational Responsibility 

Session 2: Focus on Yourself

  • Establishing Your Personal Leadership Brand 
  • Personal Accountability 
  • Receiving Feedback 
  • Empathy
  • Emotional Intelligence 

Session 3: Adjusting Your Approach

  • Causes of Conflict 
  • Discovering Your DiSC® Style 
  • Understanding Other Styles
  • Building More Effective Relationships 

Session 4: Improve Interpersonal Communication

  • Communication Standards 
  • Giving Directions 
  • Asking Questions 
  • Listening
  • Influencing Others 

Session 5: Managing Performance

  • Legal Agent 
  • Performance Management 
  • Essentials of Corrective Discipline
  • Conducting Effective Conversations

Session 6: Thinking Strategically

  • Time Management 
  • Critical Thinking
  • Problem Solving 
  • Continuous Improvement 

Session 7: Leading People

  • Leading Change
  • Developing Through Delegation 
  • Inspiring Motivation 
  • Recognizing Effort & Impact 
  • Preparation For Last Session 

Session 8: Application Workshop

  • End of Series Presentations 
  • Real Life Case Studies 



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